Payment & Refund Policy

This Policy explains who pays whom when an application goes through Univenter, and how refunds work. It is published by GLLS Teleporto Technologies LTD (“Univenter”, “we”, “us”), which operates univenter.me and the platform at app.univenter.me.

1. Univenter is free for agents and students

Education agents (“Partners”) do not pay Univenter to register, to be verified or to submit applications. Students do not pay Univenter anything. If anyone asks you for a “Univenter fee” or a “platform fee”, do not pay and tell us at info@univenter.me.

2. Students pay the university or school directly

Tuition, deposits, application fees and other fees of a university or school (“Institution”) are paid by the student directly to the Institution, using the payment details shown on the platform or on the Institution’s own invoice. Univenter does not collect, hold or forward these payments.

• Pay only to the Institution’s account. Never pay into a personal account, in cash or in cryptocurrency without checking with us first.
• Read the Institution’s refund policy before you pay.
• Once you have paid, your agent reports the payment on the platform and the Institution confirms that it received it.

3. Refunds of tuition and Institution fees

Only the Institution decides on and makes refunds of its own fees, under its refund policy. This applies, for example, if a visa is refused, if a student withdraws or defers, or if a programme is cancelled. Univenter cannot refund Institution fees. If you need help reaching the Institution about a refund, contact your agent or write to us and we will pass your request on.

4. Fees an agent charges a student

An agent may charge a student for its own services. The agent must state the service, the amount and its refund terms in the Student Disclosure before the student pays, and invoices those fees in its own name. These fees belong to the agent, not to Univenter or the Institution, and the agent’s own terms govern refunds of them. If you were charged a fee that was not disclosed to you, tell us.

5. How Univenter is paid

Institutions pay Univenter a fee under their agreement with us, usually calculated as a share of the tuition a student pays. This fee does not increase the student’s tuition. If an Institution refunds a student, any adjustment to the fee it owes Univenter follows that Institution’s agreement.

6. Rewards and payouts to Partners

Partners earn a reward for applications under the Univenter Partner Agreement, which they accept when they register and can read at any time in their Partner account. A reward becomes payable only after Univenter receives the Institution’s payment for that application, and it is paid by bank transfer to a verified account in the Partner’s own name. If an Institution refunds or reclaims its payment, for example after a student withdraws, the reward is adjusted accordingly. The Partner Agreement contains the full rules on rewards, payouts and adjustments.

7. Payments to Univenter by Institutions

Institutions pay Univenter’s invoices by bank transfer under their agreement. Questions about invoices, credits and refunds go to your Univenter contact or to info@univenter.me.

8. Future paid features

If we introduce a paid feature or online payments through the platform, we will show the price, payment method and refund terms before you can use it, and they will apply only if you accept them.

9. Contact

GLLS Teleporto Technologies LTD
Peiraios 30, 1st floor, Flat/Office 1, Strovolos 2023, Nicosia, Cyprus
Email: info@univenter.me
Phone / WhatsApp: +44 7458 164888

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GLLS Teleporto Technologies LTD, incorporated under the laws of the Republic of Cyprus · Organization number 623549 · Record number 35690886 · Registration number HE 448695 · Peiraios 30, 1st floor, Flat/Office 1, Strovolos 2023, Nicosia, Cyprus